Terms of service
Terms of service
Last Updated: October 9, 2026
Overview
This website is operated by Mezolume ("Mezolume," "we," "us," or "our"). Mezolume offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service ("Terms"), including the additional policies referenced here, such as our Privacy Policy, Refund Policy, Shipping Policy, and Billing Terms and Conditions.
Our store is hosted on Shopify, which provides the online e-commerce platform that allows us to sell our products and services to you.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction in your use of the site.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content (not including credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the site without our express written permission.
3. Accuracy of Information
We are not responsible if information on this site is not accurate, complete, or current. Material on this site is provided for general information only. We may modify the contents of this site at any time but have no obligation to update any information.
4. Products, Pricing, and Availability
Prices for our products are subject to change without notice. We may modify or discontinue products at any time. We have made every effort to display product colors, materials, and images as accurately as possible, but we cannot guarantee that your screen's display of any color will be accurate, and actual fit may vary from person to person. Please review the size details on each product page before ordering. Some products may be available in limited quantities and are subject to return or exchange only under our Refund Policy.
5. Orders and Billing Information
We reserve the right to refuse or cancel any order, including orders placed by the same customer account, payment method, or shipping address, and to limit quantities per person, household, or order. You agree to provide current, complete, and accurate purchase and account information. Payment, pricing, and billing practices are further described in our Billing Terms and Conditions.
6. Shipping, Returns, and Refunds
Shipping is governed by our Shipping Policy, and returns and refunds are governed by our Refund Policy.
7. Third-Party Tools and Links
We may provide access to third-party tools or links to third-party websites that we neither monitor nor control. Any use of such tools or sites is at your own risk and subject to the terms of the relevant third party.
8. User Comments and Submissions
If you send us comments, suggestions, reviews, or other submissions, you agree that we may use them without restriction or compensation. You agree that your submissions will not violate any rights of any third party and will not contain unlawful, abusive, or obscene material.
9. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
10. Errors and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
11. Prohibited Uses
You may not use the site or its content for any unlawful purpose; to harass, abuse, or harm others; to submit false or misleading information; to upload viruses or malicious code; to collect personal information of others; to spam, phish, or scrape; or to interfere with the security features of the site.
12. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. Except as expressly stated by us, the service and all products delivered to you are provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. In no case shall Mezolume or its owners, employees, or affiliates be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the service or any products, to the fullest extent permitted by law.
13. Indemnification
You agree to indemnify and hold harmless Mezolume and its affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
14. Severability and Termination
If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted and the remaining provisions will remain in effect. These Terms are effective unless and until terminated by you or us.
15. Governing Law
These Terms and any separate agreements under which we provide services are governed by the laws of the State of New York, United States.
16. Changes to These Terms
We may update these Terms at any time by posting changes on this page. Your continued use of the website after changes are posted constitutes acceptance of those changes.
17. Contact Information
Store Address: 1055 Bunn Hill Road, Vestal NY 13850, United States
Store Email: info@mezolume.com
Store Phone: 607-200-9898
Customer Service Hours: Monday to Friday 9:00 AM - 5 PM (EST)
We do our best to reply to your email within 1-2 business days.