Shipping policy

Shipping policy

Orders are typically processed within 1–3 business days after payment has been successfully received.

We offer free shipping on all orders. Once your order has been processed and shipped, the estimated transit time is 5–9 business days, with a total estimated delivery time of 6–12 days from the date your order is placed. Order cutoff time is 12:00 AM EST.

Orders are not processed or shipped on weekends or major holidays. During sales, product launches, holidays, or other periods of high order volume, processing and delivery times may take longer than usual.

You will receive a shipping confirmation email with tracking information once your order has shipped.

Store Address: 1055 Bunn Hill Road, Vestal NY 13850, United States Store Email: info@mezolume.com Store Phone: 607-200-9898 Customer Service Hours: Monday to Friday 9:00 AM – 5:00 PM (EST)

We do our best to reply to your email within 1–2 business days.